Our delivery rates are as follows:
Cost
Time
£5.95
3-7 working days
£24.95
3-7 working days
£49.95
12-24 working days
In order to streamline the fulfilment process, we organise deliveries direct from suppliers to you. This ensures your order will arrive faster and minimise the risk of in-transit damage. As a result, our shipping fees are on a per-supplier basis. This means that if your order can be fulfilled by a single supplier we will only charge you a single delivery fee (which will be the highest individual unit delivery amount of the items ordered); if on the other hand your order can only be fulfilled by multiple suppliers we will charge you a delivery fee for each supplier. By way of illustration, if you order a small item that is fulfilled by one supplier and a large item that is fulfilled by another supplier, we will charge you £55.90 for delivery (being £5.95 + £49.95).
If you wish to make a return, please email returns@withflitch.com. Some suppliers will allow a longer period than 14 days and multiple items are to be treated on a per supplier basis and may have different return periods. In our confirmation email, we will specify the return period and process for the item/s in your order.
If at any point prior to confirmation you wish to cancel part or all of your order, please email orders@withflitch.com.
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We'll be in touch within the next 24 hours or so, once we've confirmed your item(s) with our suppliers.
If you've got any questions then please be in touch. You can email us at orders@withflitch.com or call us on 0208 058 0705.
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John Lewis
At The Helm Grace Leather Snuggler
£1,599
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Description
Product Information Explore luxurious depths of comfort with this majestic armchair, which combines plush personality, ergonomic ease and a gracefully elevated profile. It is crafted by our artisans from the finest materials including FSC certified timber, Dacron made from recycled plastic, and foam encapsulated pocket springs. Inspired by the imperfect beauty of nature’s changing landscape, these hand-buffed, beautiful natural leathers change and charm over time. At The Helm finish each leather by hand using a process that captures its natural grain for a distinctive and pleasing tactility. How you live with your leather, the ordinary everyday blemishes - these will shape its extraordinary texture and one-of-a-kind character. In the true Explorer spirit, these leathers wear in and not out. Try before you buyWe're confident in our furniture's quality, but it's always a good idea to check that it's a good personal fit for you. Working in partnership with ClearabeeIf you need help disposing of your old sofa when ordering a new one we have teamed up with Clearabee to offer a convenient and cost-effective solution, diverting 100% of products from landfill*. Find out more by visiting our Clearabee partner page below. *Products will be exited via energy from waste exit routes and diverted from landfill in compliance with regulations. Measuring Up for Furniture Guide Sofas, Sofa Beds & Chairs Buying Guide Upholstery Care Guide Clearabee Sofa Collection Service
About John Lewis
A Legacy of Innovation and Inclusion
John Lewis started as a small shop on London's Oxford Street in 1864. Today, it's part of a bigger family called the John Lewis Partnership, which also includes Waitrose stores.
What makes them special is that they're owned by their employees, known as 'Partners'. The idea, from the beginning, was to give everyone a say in how the business was run. With over 74,000 Partners (employees) at the heart of its operations, the essence of John Lewis's vision, from over a century ago, still echoes today being the largest employee-owned venture.
Adapting to Changing Times
Like many stores, John Lewis has had to change with the times. They've closed some shops but have grown their online business a lot, especially when more people started shopping online during the COVID-19 pandemic.
Their history is filled with key moments, like buying Peter Jones in 1905, adding Waitrose in 1937, and starting their website in 2001. They've always tried to adapt and stay relevant.
Commitment to a Greater Purpose
John Lewis believes in doing good and making the world a better place. This is seen in the way they treat their employees and customers. For example, in 2021, they were the first big UK store to give parents six months paid leave when they have a baby and two weeks paid leave if they lose a pregnancy. They've been around for over a century and always aim to do the right thing by everyone.