Our delivery rates are as follows:
Cost
Time
£5.95
3-7 working days
£24.95
3-7 working days
£49.95
12-24 working days
In order to streamline the fulfilment process, we organise deliveries direct from suppliers to you. This ensures your order will arrive faster and minimise the risk of in-transit damage. As a result, our shipping fees are on a per-supplier basis. This means that if your order can be fulfilled by a single supplier we will only charge you a single delivery fee (which will be the highest individual unit delivery amount of the items ordered); if on the other hand your order can only be fulfilled by multiple suppliers we will charge you a delivery fee for each supplier. By way of illustration, if you order a small item that is fulfilled by one supplier and a large item that is fulfilled by another supplier, we will charge you £55.90 for delivery (being £5.95 + £49.95).
If you wish to make a return, please email returns@withflitch.com. Some suppliers will allow a longer period than 14 days and multiple items are to be treated on a per supplier basis and may have different return periods. In our confirmation email, we will specify the return period and process for the item/s in your order.
If at any point prior to confirmation you wish to cancel part or all of your order, please email orders@withflitch.com.
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We'll be in touch within the next 24 hours or so, once we've confirmed your item(s) with our suppliers.
If you've got any questions then please be in touch. You can email us at orders@withflitch.com or call us on 0208 058 0705.
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M&S Loft Freya Armchair - CHR - Ash Grey, Ash Grey,Dusty Pink,Light Grey,Dark Teal
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Marks & Spencer
M&S Loft Freya Armchair - CHR - Ash Grey, Ash Grey,Dusty Pink,Light Grey,Dark Teal
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About Marks & Spencer
History and Expansion
Marks and Spencer, often lovingly called "Marks and Sparks" or "M&S", has been a staple in the UK market since its founding in 1884. Over the years, the brand has seen tremendous growth, with 1,064 stores across the UK and an additional 406 locations worldwide as of 2023.
Historically, M&S was celebrated for its commitment to selling British-made goods, pioneering the "St Michael" brand in 1928 which honoured its co-founder Michael Marks.
As they grew, M&S maintained its reputation for quality, fair value, and innovative customer policies, even allowing returns with full cash refunds regardless of purchase date.
Clothing & Home Business Endeavours
In recent years, M&S has focused on modernising its Clothing & Home business, striving to offer contemporary, stylish products that resonate with their 22 million customers.
A noteworthy move was their acquisition of Jaeger in 2021, a brand that shares a founding year with M&S. Under M&S's umbrella, Jaeger remains an independent brand, renowned for its timeless elegance, and is now available on M&S's website and in select M&S stores across the UK and Ireland.
Sustainability and Innovations
Throughout its existence, Marks and Spencer has demonstrated commitment to improving customer experience and sustainability.
In the 1950s, they introduced hygiene training for canteen staff, and by the 1960s had implemented thermostatically controlled refrigerators for enhanced energy efficiency.
M&S has been at the forefront of many retail innovations, from introducing "sell by dates" in the early '70s to enhance food quality, to banning smoking in all their stores as early as 1959 due to fire hazards.
The brand's long standing dedication to quality, customer relations, and sustainability remains evident in their practices today.