Our delivery rates are as follows:
Cost
Time
£5.95
3-7 working days
£24.95
3-7 working days
£49.95
12-24 working days
In order to streamline the fulfilment process, we organise deliveries direct from suppliers to you. This ensures your order will arrive faster and minimise the risk of in-transit damage. As a result, our shipping fees are on a per-supplier basis. This means that if your order can be fulfilled by a single supplier we will only charge you a single delivery fee (which will be the highest individual unit delivery amount of the items ordered); if on the other hand your order can only be fulfilled by multiple suppliers we will charge you a delivery fee for each supplier. By way of illustration, if you order a small item that is fulfilled by one supplier and a large item that is fulfilled by another supplier, we will charge you £55.90 for delivery (being £5.95 + £49.95).
If you wish to make a return, please email returns@withflitch.com. Some suppliers will allow a longer period than 14 days and multiple items are to be treated on a per supplier basis and may have different return periods. In our confirmation email, we will specify the return period and process for the item/s in your order.
If at any point prior to confirmation you wish to cancel part or all of your order, please email orders@withflitch.com.
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We'll be in touch within the next 24 hours or so, once we've confirmed your item(s) with our suppliers.
If you've got any questions then please be in touch. You can email us at orders@withflitch.com or call us on 0208 058 0705.
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Sleep Story - Cool Gel 2500 Divan Set - Single - Brown
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Furniture Village
Sleep Story - Cool Gel 2500 Divan Set - Single - Brown
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+ additional colours and finishes available at Furniture Village
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Description
The Sleep Story Cool Gel 2500’s end lift ottoman offers plenty of easy access storage. And the memory foam and gel mattress keeps you fresh and cool all night long. Headboard shown available separately. Why you'll love it. Sublimely comfortable, supportive and cooling. Pressure relieving, responsive memory foam. A 3.8cm layer of cooling gel draws heat away from your body. So you sleep on a fresh, cooling surface. A ventilated border promotes airflow. Easy care, non-turn mattress. You only need to rotate it occasionally. Contemporary divan base in a wide choice of colours. Piston-assisted end-lift ottoman, easy to open. A Furniture Village exclusive. What you need to know. Mattress type: Gel memory foam. Depth: 27cm. Firmness: Medium feel. Springs: No. Pillow top: No. Mattress delivered rolled to reduce delivery footprint. Fillings: Memory foam topped with 3.8cm gel. Borders: Ventilated.li>. Edge to edge support: Yes. Cover: Knitted. Requires turning: No. Sizes: Single, double, king, super king. Storage: End-lift ottoman. Double, king and super king divan bases are delivered in two pieces for ease of delivery. Mattress care: Please allow mattress to fully recover before use. It may have a faint odour which will dissipate after airing for 4 hours. Due to the pressure relieving properties of the material it may take some time before you become accustomed to the level of comfort and support. Rotate regularly. We recommend the use of a mattress protector.
About Furniture Village
Award-Winning Excellence
Furniture Village isn't just any furniture retailer; it's an award-winning company that stands out among Britain's family businesses.
Despite growing to an impressive 55 stores, the heart of this family business still beats strong within its walls. Their dedication to quality and service has led them to win numerous awards, such as the three awards at the Family Business of the Year Awards in 2022.
Their achievements don't stop there they're also a three-time winner of the Bed Retailer of the Year and a four-time recipient of the Furniture Industry's Retailer of the Year Award.
Their CEO, Peter Harrison, also received a Lifetime Achievement Award in 2022, showcasing his visionary leadership in elevating Furniture Village as a top destination for quality furniture.
Championing Family-Run Brands
Furniture Village isn't only about their own family values; they extend their support to other family-run furniture brands.
In the UK, they proudly partner with brands like Harrison Spinks and Ercol, celebrated for their exceptional craftsmanship, premium materials, and innovative designs. Their reach isn't limited to the UK, though.
Their expert buyers scour the globe, collaborating with family-owned businesses, such as Nicoletti, that resonate with Furniture Village's passion for high-quality and beautifully designed furniture.