Our delivery rates are as follows:
Cost
Time
£5.95
3-7 working days
£24.95
3-7 working days
£49.95
12-24 working days
In order to streamline the fulfilment process, we organise deliveries direct from suppliers to you. This ensures your order will arrive faster and minimise the risk of in-transit damage. As a result, our shipping fees are on a per-supplier basis. This means that if your order can be fulfilled by a single supplier we will only charge you a single delivery fee (which will be the highest individual unit delivery amount of the items ordered); if on the other hand your order can only be fulfilled by multiple suppliers we will charge you a delivery fee for each supplier. By way of illustration, if you order a small item that is fulfilled by one supplier and a large item that is fulfilled by another supplier, we will charge you £55.90 for delivery (being £5.95 + £49.95).
If you wish to make a return, please email returns@withflitch.com. Some suppliers will allow a longer period than 14 days and multiple items are to be treated on a per supplier basis and may have different return periods. In our confirmation email, we will specify the return period and process for the item/s in your order.
If at any point prior to confirmation you wish to cancel part or all of your order, please email orders@withflitch.com.
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We'll be in touch within the next 24 hours or so, once we've confirmed your item(s) with our suppliers.
If you've got any questions then please be in touch. You can email us at orders@withflitch.com or call us on 0208 058 0705.
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Sleep Story - Firm Sleep 1500 End Ottoman Divan Set - Super King
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Furniture Village
Sleep Story - Firm Sleep 1500 End Ottoman Divan Set - Super King
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+ additional colours and finishes available at Furniture Village
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Description
The Sleep Story by Highgrove Firm Sleep 1500 range delivers firm-feel comfort and incredible support at an equally impressive price. The 1500 individually encased springs are wonderfully pressure-relieving and ensure correct spinal alignment while luxurious layers of wool, cashmere and cotton offer superior comfort. A 5cm reflex foam layers responds to your body’s movements with pressure-relieving comfort and a sumptuously soft 100% viscose cover completes this firmer feel mattress. The divan bases are beautifully upholstered in a choice of stylish colours and come in a range of space-saving storage designs. Handcrafted in the UK exclusively for Furniture Village. This end-opening ottoman divan set by Sleep Story is just perfect for anyone who loves an extra firm mattress – and needs extra storage space. The mattress has layers of natural fillings. Why you'll love it. Ottoman divan set offers firm-feel comfort and incredible support at an equally impressive price. Mattress has 1500 individually pocketed springs in king size to promote spinal alignment. Reflex foam layer provides instant pressure relief and long-lasting support. Luxurious layers of wool, cashmere, cotton and reflex foam. Hypoallergenic. Platform-top base offers useful side-opening ottoman storage. Extensive choice of upholstery fabrics and colours. Made in the UK by Highgrove and exclusive to Furniture Village. The Sleep Story Firm Sleep 1500 range also includes a mattress and divan sets. What you need to know. Headboard is an optional extra. Mattress type: Pocket spring, natural fillings and foam. Depth:28 cm. Firmness: Extra firm. Springs: 1500 pocket springs in king size. Pillow top: No. Fillings: 5 cm reflex foam; wool, cashmere and cotton. Cover: 100% viscose. Requires turning: No. Base type: Platform top with end-opening ottoman storage. Sizes: Small single, single, small double, double, king and super king. Mattress care: Air for 4 hours before using to remove any odour. Allow at least 4 hours for springs to settle and for mattress to attain its full size. Indentations caused by settlement of fillings or body weight are normal and are not considered defects. If used on a slatted bed frame, the space between slats must be no wider than 7.5 cm. Spaces wider than this may cause excess dipping of the mattress and invalidate the guarantee. Always use a mattress protector. Rotate regularly. Divan base care: Clean upholstery weekly using a soft brush or vacuum with the curtain attachment. Professional cleaning advised for oil- and grease-based stains. Please note: Divan base is supplied in two halves for small double, double, king and super king sizes.
About Furniture Village
Award-Winning Excellence
Furniture Village isn't just any furniture retailer; it's an award-winning company that stands out among Britain's family businesses.
Despite growing to an impressive 55 stores, the heart of this family business still beats strong within its walls. Their dedication to quality and service has led them to win numerous awards, such as the three awards at the Family Business of the Year Awards in 2022.
Their achievements don't stop there they're also a three-time winner of the Bed Retailer of the Year and a four-time recipient of the Furniture Industry's Retailer of the Year Award.
Their CEO, Peter Harrison, also received a Lifetime Achievement Award in 2022, showcasing his visionary leadership in elevating Furniture Village as a top destination for quality furniture.
Championing Family-Run Brands
Furniture Village isn't only about their own family values; they extend their support to other family-run furniture brands.
In the UK, they proudly partner with brands like Harrison Spinks and Ercol, celebrated for their exceptional craftsmanship, premium materials, and innovative designs. Their reach isn't limited to the UK, though.
Their expert buyers scour the globe, collaborating with family-owned businesses, such as Nicoletti, that resonate with Furniture Village's passion for high-quality and beautifully designed furniture.