Our delivery rates are as follows:
Cost
Time
£5.95
3-7 working days
£24.95
3-7 working days
£49.95
12-24 working days
In order to streamline the fulfilment process, we organise deliveries direct from suppliers to you. This ensures your order will arrive faster and minimise the risk of in-transit damage. As a result, our shipping fees are on a per-supplier basis. This means that if your order can be fulfilled by a single supplier we will only charge you a single delivery fee (which will be the highest individual unit delivery amount of the items ordered); if on the other hand your order can only be fulfilled by multiple suppliers we will charge you a delivery fee for each supplier. By way of illustration, if you order a small item that is fulfilled by one supplier and a large item that is fulfilled by another supplier, we will charge you £55.90 for delivery (being £5.95 + £49.95).
If you wish to make a return, please email returns@withflitch.com. Some suppliers will allow a longer period than 14 days and multiple items are to be treated on a per supplier basis and may have different return periods. In our confirmation email, we will specify the return period and process for the item/s in your order.
If at any point prior to confirmation you wish to cancel part or all of your order, please email orders@withflitch.com.
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We'll be in touch within the next 24 hours or so, once we've confirmed your item(s) with our suppliers.
If you've got any questions then please be in touch. You can email us at orders@withflitch.com or call us on 0208 058 0705.
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Downtown
Stressless Magic Chair & Stool Set
£2,505 £2,209
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Description
The Soft polyurethane foam pad ensure optimum softness and comfort and is covered by a sumptuous soft polyester fibre. The base is made with laminated beech wood and has a two-stem design for stability and creating a smooth turning action.
About Downtown
Centuries of History and Growth
Downtown isn't just another store; they're a company with over two centuries of history! The journey began in the Lincolnshire town of Boston in 1804, when visionaries John Oldrid and Richard Hyde started their retail adventure by purchasing a modest retail unit.
The timeline of their growth is nothing short of impressive. From the launch of Downtown Boston in 1981, the grand opening of Downtown Grantham in 1989, to the launch of their transactional website in 2009, Downtown has evolved and adapted while preserving its essence.
Today, they proudly operate successful stores in Grantham and Boston, complemented by an expansive garden centre, continuing their tradition as a family-owned business that has thrived for over 200 years.
Unrivalled Selections and Expertise
When one thinks of Downtown, variety and quality come to mind. From exquisite furniture brands like Stressless, Parker Knoll, and Ercol to household names such as Smeg, KitchenAid, and Dyson, the store offers an expansive range catering to every need and desire.
Whether one is revamping their garden, refreshing their home interiors, or searching for the latest fashion brands like Barbour and Joules, Downtown is the ultimate destination.
Digital Presence and Personal Touch
Understanding the evolving needs of their customers, Downtown has established a strong online presence. Their website showcases over 20,000 products, offering the convenience of browsing from home and either opting for click-and-collect from their Grantham site or delivery across the UK.
The entire process, from warehousing to distribution, is managed from the Grantham site, ensuring seamless service. And it's not just about transactions; it's about building relationships.
With a team that takes pride in every order and goes the extra mile, the personal touch that Downtown offers is unparalleled. Their family ethos and dedication to customer satisfaction truly distinguish this independent business from the rest.