YOUR SHOPPING BASKET


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We rely on a number of trusted suppliers to source and fulfill your order.
After you place your order with us, we will be in touch with the relevant supplier(s) and notify you when the order has been confirmed.
You can find additional information on how we manage orders below.
Payment
Upon placing an order, your payment will be held whilst we confirm stock availability and shipping time. Once confirmed, the payment will be processed and you will receive an email confirming your order.
Delivery

Our delivery rates are as follows:

Cost

Time

Small

£5.95

3-7 working days

Medium

£24.95

3-7 working days

Large

£49.95

12-24 working days

In order to streamline the fulfilment process, we organise deliveries direct from suppliers to you. This ensures your order will arrive faster and minimise the risk of in-transit damage. As a result, our shipping fees are on a per-supplier basis. This means that if your order can be fulfilled by a single supplier we will only charge you a single delivery fee (which will be the highest individual unit delivery amount of the items ordered); if on the other hand your order can only be fulfilled by multiple suppliers we will charge you a delivery fee for each supplier. By way of illustration, if you order a small item that is fulfilled by one supplier and a large item that is fulfilled by another supplier, we will charge you £55.90 for delivery (being £5.95 + £49.95).

Returns
Upon receiving your items you will have 14 days to inform us if you do not wish to keep any item/s from your purchase. Returns will be at your own expense, although for some items we will need to arrange this on your behalf (at a cost of between £40-£80).

If you wish to make a return, please email returns@withflitch.com. Some suppliers will allow a longer period than 14 days and multiple items are to be treated on a per supplier basis and may have different return periods. In our confirmation email, we will specify the return period and process for the item/s in your order.
Cancellation

If at any point prior to confirmation you wish to cancel part or all of your order, please email orders@withflitch.com.

Our full T&Cs can be found here.

Thanks for your order!
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We'll be in touch within the next 24 hours or so, once we've confirmed your item(s) with our suppliers.

If you've got any questions then please be in touch. You can email us at orders@withflitch.com or call us on 0208 058 0705.

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Pagazzi

Founded in 1980, Pagazzi is the UK’s largest independent lighting retailer. They offer a wide variety of lighting options, each designed to create the perfect mood in any room, making your home feel welcoming and stylish.

Pagazzi website

About Pagazzi

Founded in 1980, Pagazzi is the UK's largest independent lighting retailer. They offer a wide variety of lighting options, each designed to create the perfect mood in any room, making your home feel welcoming and stylish.

A Journey from Humble Beginnings

Founded by the visionary Laura Pagan, Pagazzi Lighting began its journey from West George Street in Glasgow. Initially recognized as Glasgow's top lighting specialist, the brand grew quickly over the years.

From relocating to a bigger space on Sauchiehall Street to establishing multiple store formats, including Lighting Superstores and Factory Outlet Centres, Pagazzi has made its mark across various UK locations.

An Unwavering Commitment to Quality and Choice

It's no secret that Pagazzi takes pride in being the UK's largest independent lighting retailer. Their widespread success lies not just in offering an impressive range of lights but in their dedication to customer satisfaction.

From modern and traditional to contemporary styles, they boast up to 3,000 individual products in their retail park stores. But Pagazzi's commitment goes beyond lighting; they've also introduced mirrors, artwork, and other interior accessories, catering to a broad spectrum of home décor enthusiasts.

Prioritising Customers and Environment

Pagazzi's mantra is clear exceptional customer service and a promise of a delightful shopping experience. Each store promises expert advice from knowledgeable staff, ensuring customers find the perfect piece for their homes.

The brand also emphasises accessibility, ensuring ease for customers using wheelchairs or pushing prams. Their eco-friendly initiatives, such as promoting LED and low-energy bulbs, underline their commitment to sustainable choices.

0344 257 1908
10 Thornliebank Industrial Estate, Block 8, Spiersbridge Terrace, Glasgow G46 8JH
Founded in 2002
Store count of 12

Reviews

4.8 average score from 52 reviews

Feefo

4.7 average score from 9,313 reviews

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Delivery and Returns

You can find Pagazzi's delivery information here and returns policy here.


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