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We rely on a number of trusted suppliers to source and fulfill your order.
After you place your order with us, we will be in touch with the relevant supplier(s) and notify you when the order has been confirmed.
You can find additional information on how we manage orders below.
Payment
Upon placing an order, your payment will be held whilst we confirm stock availability and shipping time. Once confirmed, the payment will be processed and you will receive an email confirming your order.
Delivery

Our delivery rates are as follows:

Cost

Time

Small

£5.95

3-7 working days

Medium

£24.95

3-7 working days

Large

£49.95

12-24 working days

In order to streamline the fulfilment process, we organise deliveries direct from suppliers to you. This ensures your order will arrive faster and minimise the risk of in-transit damage. As a result, our shipping fees are on a per-supplier basis. This means that if your order can be fulfilled by a single supplier we will only charge you a single delivery fee (which will be the highest individual unit delivery amount of the items ordered); if on the other hand your order can only be fulfilled by multiple suppliers we will charge you a delivery fee for each supplier. By way of illustration, if you order a small item that is fulfilled by one supplier and a large item that is fulfilled by another supplier, we will charge you £55.90 for delivery (being £5.95 + £49.95).

Returns
Upon receiving your items you will have 14 days to inform us if you do not wish to keep any item/s from your purchase. Returns will be at your own expense, although for some items we will need to arrange this on your behalf (at a cost of between £40-£80).

If you wish to make a return, please email returns@withflitch.com. Some suppliers will allow a longer period than 14 days and multiple items are to be treated on a per supplier basis and may have different return periods. In our confirmation email, we will specify the return period and process for the item/s in your order.
Cancellation

If at any point prior to confirmation you wish to cancel part or all of your order, please email orders@withflitch.com.

Our full T&Cs can be found here.

Thanks for your order!
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We'll be in touch within the next 24 hours or so, once we've confirmed your item(s) with our suppliers.

If you've got any questions then please be in touch. You can email us at orders@withflitch.com or call us on 0208 058 0705.

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Sofa.com

Founded in 2006, Sofa.com is dedicated to providing stylish and comfortable for your living space. With their focus on quality craftsmanship and customization options, they offer a range of designs to suit various styles and preferences.

Sofa.com website

About Sofa.com

Founded in 2006, Sofa.com is dedicated to providing stylish and comfortable {category} for your living space. With their focus on quality craftsmanship and customization options, they offer a range of designs to suit various styles and preferences.

A Decade of Comfy Creations

Starting with the simple idea that everyone deserves great sofas paired with top-notch service, Sofa.com sprang to life. Over time, their passion grew beyond sofas, embracing beds, dining sets, and other home essentials.

Today, every handcrafted item tells a story of dedication, ensuring customers get only the very best. And it's not just about selling furniture. Their in-store teams warmly welcome everyone, offering a genuine and memorable experience every time you step into their showrooms.

Journey with Sofa.com

Choosing furniture is not just a purchase; it's an adventure with Sofa.com. The experience begins with a warm welcome, guiding customers through various choices, ensuring they find that perfect piece.

And their commitment isn't limited to the design phase; their delivery team ensures that every product reaches its new home in pristine condition, handling setup and cleanup so you can simply enjoy your new piece.

Sustainability at the Forefront

With a vision for a greener future, they ensure their timeless frames aren't just built for comfort, but also to last, aiming at reduced waste and enduring quality. Their responsibility extends to the very materials they use, with the majority of their wood being sustainably sourced.

They've also forged partnerships with like-minded brands, such as the renowned Hypnos, crafting sustainable mattresses that echo their commitment. And when it's time to part ways with your old sofa, they're there to ensure it's recycled responsibly, paving the way for your new piece.

0345 400 2222
Unit A, Brook Park East, Shirebrook, NG20 8RY
Founded in 2006
Store count of 8

Reviews

3.7 average score from 5,693 reviews

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